Legal & Refund Policy

1. Legal Disclaimer

Segue provides haircare products for general use. We do not guarantee specific results as individual outcomes may vary.
The information on our website is for informational purposes only and is not a substitute for professional medical advice.
We are not responsible for any allergic reactions or adverse effects from using our products. Please perform a patch test before full application.
By purchasing from Segue, you agree to use the products at your own discretion and risk.

2. Refund & Return Policy

We accept returns within 7 days of the delivery date.
Items must be unused, unopened, and in original packaging to qualify for a refund.
Refunds are issued to the original payment method within 7 business days after approval.
Shipping costs are non-refundable, and customers are responsible for return shipping fees unless the item is defective or incorrect.
To initiate a return, contact us at support@brandedinno.com with proof of purchase and a reason for the return.

3. Non-Returnable & Non-Refundable Items

4. Damaged or Incorrect Items

If you receive a defective or incorrect product, contact us within 2 days of delivery with photos as proof.
We will replace the item or provide a full refund.

5. Order Cancellations

Orders can be canceled within 6 hours of purchase if they have not been processed.
Once shipped, cancellations are no longer possible.

6. Policy Changes

We reserve the right to update this policy at any time. Changes will be posted on this page.

7. Contact Information
For any legal or refund-related inquiries, contact us at:

Segue
Email: support@brandedinno.com
Thank you for shopping with Segue!